Operations Analytics
Operations Analytics With Data Driven Insights
Behind every smooth-running business is a finely tuned operation guided by precise analytics. GrowthBI helps your team uncover inefficiencies and monitor key performance indicators.
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Forward Looking Brands Choose GrowthBi
The Problem
Operational teams frequently struggle with fragmented or outdated data, making it hard to spot inefficiencies or resource misallocation. Without real-time insights into process performance, downtime, and productivity, bottlenecks remain hidden and costs escalate. Operating without these analytics means your business can’t respond quickly enough to maintain optimal efficiency and service levels.
Dashboards and reporting automation using Power BI saved us over 20 hours per month and improved our operational reporting.
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Yannick Darmalingam
Co-Founder, Slice (Paylater)
GrowthBI helped us create Customer Retention Dashboards by setting up Fivetran for us. We gained clarity into marketing and sales conversion.
Ankur Gattani
Chief Growth Officer, WebEngage
Who is it for?
Target Audience
Chief Operating Officer (COO)
Responsible for overseeing the entire operational strategy and ensuring efficiency across all business units. Requires dashboards to track operational KPIs, resource utilization, and overall efficiency.
Operations Managers
Manage day-to-day operations and oversee teams, processes, and resources. Need dashboards to monitor team productivity, process efficiency, and operational bottlenecks.
Supply Chain Managers
Oversee procurement, inventory, and distribution. Require dashboards to track supply chain performance, inventory levels, and supplier efficiency.
Quality Assurance Teams
Focus on product/service quality. Need dashboards to track quality metrics, compliance, and areas requiring improvement.
Get Complete Operations Analytics
01
Inventory Management | Sales vs. Stock Dashboard
Target Audience: Inventory Managers, Sales Directors, Supply Chain Analysts
Key Metrics: This dashboard aligns sales performance with inventory levels, enabling proactive stock management and demand forecasting:
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Stock Levels vs. Sales Velocity: Real-time view of inventory volumes compared to sales trends across products and regions.
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Stockout & Overstock Alerts: Early warnings for potential stockouts or excess inventory to minimize lost sales and carrying costs.
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Demand Forecasting Accuracy: Comparison of forecasted demand versus actual sales to refine planning models.
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Inventory Turnover Rate: Insights into how quickly inventory is sold and replaced, segmented by category or location.
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Aging Inventory Analysis: Identification of slow-moving or obsolete stock impacting storage and capital.
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Reorder Recommendations: Intelligent suggestions for restocking based on historical sales patterns and lead times.
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02
Staffing Report
Target Audience: HR Managers, Department Heads, Workforce Planners
Key Metrics: This dashboard provides a comprehensive view of staffing levels, workforce allocation, and employee trends to support strategic workforce planning:
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Headcount Overview: Current staffing numbers by department, location, and employment type (full-time, part-time, contract).
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Vacancy & Hiring Status: Open roles, time-to-fill metrics, and hiring pipeline progress across teams.
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Workforce Allocation: Distribution of staff across projects, shifts, or business units to ensure balanced workloads.
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Absenteeism & Turnover Rates: Trends in employee absenteeism, attrition, and reasons for exit to identify retention challenges.
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Skill Gap Analysis: Assessment of current employee skills versus role requirements for targeted training or hiring.
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Diversity & Inclusion Metrics: Workforce composition by gender, age, ethnicity, and other DEI indicators.
Dashboard wireframe created using mokkup.ai
03
Operational Cost Management Dashboard
Target Audience: CFO, Finance Managers, Operations Directors
Key Metrics: This dashboard helps track, analyze, and control operational expenses, enabling data-driven cost reduction and efficiency strategies:
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Cost Breakdown by Category: Real-time visibility into spending across key categories such as labor, materials, logistics, and utilities.
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Budget vs. Actual Spend: Comparison of planned versus actual expenditures to highlight variances and overages.
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Unit Cost Analysis: Cost per unit of output, service, or transaction to measure efficiency at a granular level.
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Fixed vs. Variable Costs: Insights into how much of total spend is controllable based on business volume changes.
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Trend Analysis: Historical cost trends across departments or time periods to identify patterns and anomalies.
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Cost Saving Opportunities: Highlights areas with potential for cost optimization through automation, renegotiation, or process improvement.
Dashboard wireframe created using mokkup.ai
04
Service Ops Dashboard
Target Audience: Customer Service Managers, Service Delivery Leads, Operations Executives
Key Metrics: This dashboard monitors the efficiency, responsiveness, and quality of service operations to enhance customer satisfaction and operational control:
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Service Request Volume: Tracks incoming service requests or tickets by channel, type, and urgency.
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Response & Resolution Times: Average time to first response and full resolution, benchmarked against SLAs.
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Customer Satisfaction (CSAT) Scores: Real-time feedback and ratings from customers post-service interaction.
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Agent Performance Metrics: Individual and team performance based on volume handled, resolution rates, and quality scores.
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Backlog & Escalation Tracking: Number of pending or overdue tickets and escalation frequency to identify bottlenecks.
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First Contact Resolution (FCR) Rate: Percentage of issues resolved without follow-up, indicating service effectiveness.
Dashboard wireframe created using mokkup.ai
05
Manufacturing Performance Monitor
Target Audience: Plant Managers, Production Supervisors, Quality Assurance Leads
Key Metrics: This dashboard provides a real-time overview of manufacturing operations, enabling teams to optimize output, maintain quality, and minimize waste:
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Production Output: Tracks actual production volume against targets by shift, machine, or production line.
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Overall Equipment Effectiveness (OEE): Measures equipment performance through availability, performance, and quality rates.
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Defect & Rework Rates: Identifies quality issues, rework frequency, and root causes across product types.
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Downtime Analysis: Categorizes and quantifies downtime events (e.g., maintenance, changeovers, breakdowns).
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Cycle Time Tracking: Monitors time taken per unit or batch, highlighting inefficiencies in production stages.
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Waste & Scrap Metrics: Measures material loss and scrap rates to support lean manufacturing initiatives.
Dashboard wireframe created using mokkup.ai
Dashboard Features
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Real-Time Data
Operations require up-to-the-minute data to manage resources, processes, and supply chain activities effectively.
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Alerts and Notifications
Automated alerts for approaching deadlines, bottlenecks, low inventory, or quality control failures.
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Interactive Filters
Dashboards allow filtering by department, location, project, or time period for more granular insights.
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Cost Tracking
Real-time cost monitoring to ensure operations are performed within budget and identify areas for cost reduction.
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Predictive Analytics
Use of machine learning to forecast operational bottlenecks, equipment failures, and resource shortages.
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KPIs and Metrics
Track core operational KPIs, such as cycle time, resource utilization, and on-time delivery rates.
How We Deliver Operations Analytics
At GrowthBI, we offer a straightforward process to help you take control of your operational data and turn it into a powerful tool for growth:
Here's how it works:
We Create a Mockup Dashboard
Within 1 to 2 days, we deliver a dashboard mockup that focuses on the financial metrics that matter most to your business, such as profitability, cash flow, and forecasting accuracy.
01
We Build Your Data Infrastracture
Our team connects your accounting systems, ERP tools, and spreadsheets, then models your data to ensure consistency, accuracy, and transparency across all reports.
02
We Create Dashboard With Drill Down Functionality
You can drill into cost centers, revenue trends, and financial drivers to uncover insights that improve forecasting, budget control, and overall financial performance.
